Answer
by: Stuart Pierce, Aplus.Net Knowledge Base Support.
Configuration
for Windows
(Outlook
Express, Outlook
2002/XP, Outlook
2000, Netscape
Mail/Mozilla, Eudora)
Configuration
for MACINTOSH
(Mac
OS X, Outlook
Express)
I.
WINDOWS
EMAIL CLIENTS
Outlook
Express
-
Open
Outlook Express
-
Go
to the Tools menu, and then select Accounts.
-
In
the Internet Accounts window, select the Mail
tab.
-
Click
Add, and then select Mail
from the next menu. The Internet Connection Wizard
will open.
-
Type
your Display Name: this is the name that your
recipients will see in the From field of e-mails that you send.
-
Click
Next.
-
Type
your e-mail address, and then click Next.
-
Select
POP3 from the “My incoming mail
server is a … server” drop-down menu.
-
Type
your incoming and outgoing mail server.
For the settings that apply to your specific Aplus.Net e-mail account,
please read the following document: “How do I setup my Aplus.Net
e-mail?”
-
Click
Next.
-
Type
your account name and password.
NOTE: the account name is your entire e-mail address, including the
@yourdomain.com suffix.
-
Click
Next, and then Finish.
-
Configure
your Outgoing (SMTP) mail server:
-
Select
your e-mail account from the list on the left and click on Properties.
-
Click
on the Servers tab.
-
Check
the last checkbox My server requires authentication.
-
Click
on the Advanced tab.
Type
465 in the Outgoing mail
(SMTP) field. Check the box next to This server
requires a secure connection (SSL).
-
Click
OK and then Close.
Outlook 2002/XP
-
Open
Microsoft Outlook.
-
Go
to the Tools menu, and then select Accounts
from the top menu.
-
Click
on Add a new e-mail account radio button and then
click Next.
-
Click
on the POP3 radio button then click Next.
-
Fill
out the Your Name field: this is the name that your
recipients will see in the From field of e-mails that you send.
-
Type
your actual e-mail address.
-
Type
your incoming and outgoing mail server. For the
settings that apply to your specific Aplus.Net e-mail account, please
read the following document: “How do I setup my Aplus.Net
e-mail?”
-
Type
your Username and password: NOTE: the account name
is your entire e-mail address, including the @yourdomain.com suffix.
-
Configure
your outgoing (SMTP) mail server:
-
Click
More Settings.
-
Click
the Outgoing Server tab, and check the box next to
the “My outgoing server (SMTP) requires
authentication” field.
-
Select
the radio button next to “Use same settings as my
incoming mail server”.
-
Click
on the Advanced tab.
Type
465 in the Outgoing server
(SMTP) field. Check the box next to This server
requires an encrypted connection (SSL).
-
Click
OK to save your changes and return to
the E-mail Accounts wizard, then click Next and Finish
to return to the Outlook 2002 main screen.
Outlook 2000
-
Open
Microsoft Outlook 2000.
-
Go
to the Tools menu, and then select Accounts
from the top menu.
-
In
the Internet Accounts window, click Add,
and then select Mail.
-
In
the Display Name field, enter the e-mail address
that your recipients will see in the From field of e-mails that you
send, and then click Next.
-
Enter
your full e-mail address in the field labeled E-mail address,
and then click Next.
-
Select
POP3 from the Incoming Mail
Server menu.
-
Enter
your incoming and outgoing mail server. For the settings that apply to
your specific Aplus.Net e-mail account, please read the following
document: “How
do I setup my Aplus.Net e-mail?”
-
Type
your Username and password, and then click
Next. NOTE: the account name is your entire e-mail address,
including the @yourdomain.com suffix.
-
From
the 3 connection choices, choose the connection type to the Internet.
If you have a modem, check "Connect using my phone line." If you are
connected to a network or to the Internet with Cable Modem or ADSL,
check "Connect using my local area network (LAN)." If you want to
connect manually each time, choose the last option.
-
Configure
your Outgoing (SMTP) mail server:
-
Return
to the Internet Accounts window by selecting the
e-mail account you just created and selecting Properties.
-
Go
to the Servers tab, and under Outgoing
Mail Server, check the box that reads “My
server requires authentication”.
-
Click
on the Advanced tab.
Type
465 in the Outgoing server
(SMTP) field. Check the box next to This server
requires an encrypted connection (SSL).
-
Click
OK, and then close the Internet
Accounts window.
Netscape Mail / Mozilla
-
Open
Netscape Mail or Mozilla.
-
Select
Edit – Mail & Newsgroups Account
Settings… from the menu.
-
Click
on Add Account.
-
Select
the Email account radio button and click Next.
-
Type
your name in the field provided, as you want it to appear in the From:
field of the emails you send.
-
Type
your email address in the Email Address field and
click Next.
-
Select
POP and type your incoming mail
server in the Incoming Server field. For
the settings that apply to your specific Aplus.Net e-mail account,
please read the following document: “How do I setup my Aplus.Net
e-mail?”
-
Click
on Next.
-
Type
your email address in the Username field and click
on Next.
-
Type
a name for this account or leave it as is and click on Next.
-
Click
on Finish.
-
Select
Outgoing Server (SMTP) from the list on
the left.
-
Configure
your Outgoing (SMTP) mail server:
-
In
the Server Name field type your outgoing mail
server.
-
Check
the Use name and password checkbox.
-
Type
your email address in the Username field.
-
SMTP
Port and Connection settings: Type 465 in
the Port field. Select Always for
the SSL Secured Connection.
-
Click
on OK.
Eudora
-
Open
Eudora.
-
Go
to the Tools menu and select Options.
-
In
the Options window, you will see several icons on
the left. Select the Getting Started option.
-
In
the Real Name field, type your name as your
recipients should see it in the From field of e-mails that you send.
-
In
the Return Address field, enter your email address.
-
In
the Mail Server (Incoming) field, enter your
incoming mail server. For
the settings that apply to your specific Aplus.Net e-mail account,
please read the following document: “How do I setup my Aplus.Net
e-mail?”.
-
In
the Login Name field, enter your entire e-mail
address
-
In
the SMTP Server (Outgoing) field, enter your SMTP
or Outgoing mail server.
-
There
should be a check in the Allow Authentication
field. Leave the check there. If you do not see a check in the box,
click on the box with your mouse until a check appears.
-
Select
the Checking Mail icon from the left panel:
-
Check
the Save Password box.
- Secure
Sockets when Receiving – set this option to Never.
-
Select
the Sending Mail icon from the left panel and
adjust the following settings:
-
Email
address – your complete email address should
be specified here.
-
Domain
to add to unqualified addresses – leave this field blank.
-
SMTP
server - type in smtp.yourdomain.com.
-
SMTP
Relay Personality – set this option to None.
-
Allow
Authentication – check this box.
-
Immediate
send – optional.
-
Send
on check – optional.
-
Use
submission port (587) – check this box.
-
Secured
Sockets when Sending: Select Required, STARTTLS.
-
Click
OK.
II.
MACINTOSH
EMAIL CLIENTS
Mac
OS X Mail
-
Start
by opening up the Macintosh Mail program.
-
Select
the Mail menu from the top navigation bar, and
then select Preferences.
-
In
the Accounts window, click Add Account
in the upper right-hand corner of this window.
-
Select
the Account Information tab.
-
Click
on the Account Type pull-down menu and select POP.
-
In
the Description field, enter a brief description
that will help you quickly identify this e-mail account.
-
Enter
your full e-mail address (including the @yourdomain.com suffix) into
the Email Address field.
-
In
the Full Name field, enter the name you would like
your recipients to see in the From field of e-mails that you send.
-
Type
your incoming mail server. For the settings that
apply to your specific Aplus.Net e-mail account, please read the
following document: “How do I setup my Aplus.Net
e-mail?”
-
In
the User Name field, enter your full e-mail address
again (including the @yourdomain.com suffix).
-
Enter
the password for this e-mail account into the
Password field.
-
Select
the Outgoing Mail Server pull-down menu.
If you have no servers added yet, select Add Server. If you
have an outgoing server set-up already that you’d like to
edit, select the server name using the pull-down menu and then click
the Options button found immediately beneath the
menu.
-
Type
your Outgoing Mail Server.
-
If
in step 13 you used your Internet Provider’s SMTP server you
can go on to step 16.
-
If
you chose to use Aplus.Net’s SMTP server in step 13, please
use the following instructions to complete your e-mail account setup:
-
First,
set the Outgoing Server Port to 465.
-
Check
the box next to Use Secure Sockets Layer (SSL).
-
Under
the Authentication pull-down menu, select Password.
-
Next,
enter your username (i.e. your full e-mail
address) into the User Name field, followed by your password
in the Password field.
-
Click
OK to close this window and continue
setting up your mail.
-
Now,
select the Advanced tab.
-
Click
the Enable this Account check box. This will allow
you to be able to send and receive mail on this account.Make
sure that the incoming mail port is set to 110 and that the
Authentication field is set to Password.
-
Click
OK to complete setting up your e-mail.
Outlook
Express
-
Start
by opening Outlook Express.
-
Select
the Tools menu from the top navigation bar, and
then select Accounts.
-
Click
on the New tab. The Account Setup
Assistant should now open.
-
In
the Display Name field, enter the name you would
like your recipients to see in the From field of e-mails that you send.
-
Click
on the right arrow to continue.
-
In
the E-mail Address field, enter your full e-mail
address.
-
Click
on the right arrow to continue.
-
Select
POP from the “My
incoming mail server is a(n) … server”
drop-down menu.
-
Type
your incoming and outgoing mail server. For the
settings that apply to your specific Aplus.Net e-mail account, please
read the following document: “How do I setup my Aplus.Net
e-mail?”
-
Click
the right arrow to continue.
-
In
the Account ID field, type your account name. NOTE:
the account name is your entire e-mail address, including the
@yourdomain.com suffix.
-
Type
your password in the Password field.
-
Click
on the right arrow to continue.
-
In
the Account name field, enter your full e-mail
address, including the @yourdomain.com suffix.
-
If
in step 9 you used your Internet Provider’s SMTP server,
click on Finish, and your e-mail client is now
configured.
-
If
you chose to use Aplus.Net’s SMTP server in step 9, please
use the following instructions to complete your e-mail account setup.
-
Click
Configure account manually.
-
Under
the Sending Mail header, go to “Click
here for advanced sending options”
-
Check
the box next to “SMTP service requires secure
connection (SSL).
-
Check
the box next to the “Override default SMTP
port” field, and enter 465.
-
Check
the box next to the “SMTP server
requires authentication” field.
-
Select
the radio button next to “Use same
settings as incoming mail server”.
-
Click
Finish to complete your e-mail client configuration.
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