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Answer by: George Kaloyanov, Aplus.Net Knowledge
Base Support
In order to start the transfer of your domain
name to Aplus.Net/Names4ever.Com, please go to http://www.domains.aplus.net/services/domnametransf.php and
follow the instructions on the page. Aplus.Net’s friendly Sales
Department is also available 24/7 to assist you in requesting
a transfer. Please call toll-free (877) 275-8763 or (858)
410-6929 (for International callers).
If you have requested to transfer an existing
domain name to Aplus.Net/Names4ever.Com, you have to provide the Authorization
code of your domain name so we can submit the transfer request
to your original domain Registrar. You will also be required to confirm
it via email. Failure to do so will stop the process and the domain
will not be transferred. This email will be sent to the administrative
contact email address of your domain name.
Domain Transfer Process:
- Once
you have started the transfer process by submitting the signup
form, you will be contacted by email at the administrative contact
email address of your domain name to approve the transfer.
Follow the link included in the email to approve the transfer.
- You
have to provide your domain’s Authorization code.
Without a correct Authorization Code provided during the domain
transfer signup, we won't be able to transfer your domain name.
Please contact your current Registrar to obtain your Authorization
code.
- Once
you have obtained the correct Authorization code, login into
your Aplus.Net Control Panel at https://cp.aplus.net using you’re
your newly created Registration Number and the Account
Password you have specified during signup.
- Click
on Domains from the top navigation bar.
- Select
the domain name you’d like to transfer.
- Click
on the Resubmit Transfer icon.
- Enter
the correct Authorization code and click Modify.
Important: We will
resubmit the transfer request within 60 minutes. Furthermore, your
current domain password with Aplus.Net will be updated to match the
Authorization Code you have just provided. Once the transfer is complete,
you can change your domain password at any time.
- Your
current registrar has 5 days to respond. They can either allow or deny the
transfer.
- If
the transfer is allowed by your current registrar, your domain
registration will be held by Aplus.Net / Names4ever.Com
- If
the transfer is denied by your current registrar, then Aplus.Net
/ Names4ever.Com will resubmit the request to your current registrar
once a week. The whole transfer process can last at most for 30
days.
Please do not hesitate to contact one of
our Customer Service Representatives to assist you with your domain
name transfer. Customer Support can be reached 24 hours a day, 7
days a week at 1-888-301-2516 (toll free) or 1-858-410-6900 (for
International callers).
Common reasons for domain transfer failure:
- Invalid
administrative contact email – If you don’t have control
over the current administrative contact email on the domain as
per the global WHOIS database, you will not be able to approve
the transfer request. Contact your current registrar and change
your domain contact information, make sure that you have control
over the administrative contact email. Once the change is effective,
contact one of our Customer Service Representatives immediately
to have the approval email resend to your new administrative contact
email.
- Incorrect
Authorization Code - Without the correct Authorization Code, we
won't be able to transfer your domain name as it is required by
the domain registry. You should contact your current Registrar
to obtain your correct Authorization code and then provide it to
Aplus.Net using the Control Panel.
- Locked
domain name – If your current domain name status is – “REGISTRAR-LOCK” or “clientTransferProhibited”, it means your domain is
prohibited for transfer by your current registrar. You should contact
your current registrar and remove the lock as soon as possible.
Once your lock is removed, we ask that you contact one of our Customer
Service Representatives immediately to help you resubmit the transfer
request.
- Expired
domain name – If you domain name has already expired with
your current registrar, a transfer is not allowed at all. You should
contact your current registrar and renew your domain for a 1 year
period. Once your domain is renewed, we ask that you contact one
of our Customer Service Representatives immediately to help you
start the transfer procedure. You will not lose the one year extensions
with your current registrar since Aplus.Net / Names4ever.Com will
extend this period.
- Time
constraints – As per the ICANN rules, a domain transfer is
prohibited during the first 60 days of initial registration or
during the first 60 days after a registrar transfer.
Related links:
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