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Answer
by: Kristen Jourdonais, Aplus.Net Knowledge Base Support
CRM
Chat is a real-time communication tool that will allow its users
to close more sales and interact with existing and
potential customers immediately, and with ease. With separate modes
for Operators and Visitors, you can log in to “talk” with
visitors, and then send visitors to other operators in your
company for specific information on sales, services and products.
Visitors will also be informed when operators are not currently online,
and allowed to leave a message with their email address.
Many
of the benefits of this service include:
- Real-time communication
with your website visitors
- Savings on telephone
charges
- Immediate customer
satisfaction
- Instant redirection (for
example: from your sales department to your support department)
capability
- Ability to link to
product pages, subscription forms and specific areas of your site without
losing the connection with your customer
- User-friendly interface
- Affordable subscription
fees
An
existing domain registration or hosting plan with Aplus.Net is not
required for the use of this service.
If
you are interested in seeing how live chat can improve sales, communication, profitability and time
management for you, click here to
subscribe to Aplus.Net’s CRM Chat service.
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