What if the caller does not
have a microphone and speakers and tries to use the ‘Push to
Talk’ call option Talk by PC?
Answer by:eStara
Technical Support
eStara automatically detects the presence
of a microphone and speakers before completing the web voice call to
eliminate
delivery of dead calls to your call center. Callers without the proper
equipment will be prompted with the “Phone to Phone” option, which
does not require a microphone or speakers.
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