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A
good shared Web host must provide reliable and reasonable quality-of-service.
Many times, a consumer will sign-up with the least expensive provider
only to experience many technical difficulties and the inevitable
and frustrating experience of changing Web hosts. To avoid this experience,
it is best if the consumer chooses the right hosting company. Ensuring
that a shared Web hosting firm has the following characteristics
will increase the probability of consumer satisfaction.
Quality
Server Technology
The
use of quality server technology is important. Since shared hosting
services utilize multiplexed equipment, consumers must ensure that
the server and server technology used can accommodate the number of
users on your particular server.
System
Administrator
The
consumer should ensure that knowledgeable system administrators are
operating the multiplexed shared hosting technology.
Network
Redundancy
Your
shared hosting package must have multiple connections to the Internet.
Network redundancy ensures that if one Internet connection goes down,
then traffic can be re-routed through another connection.
Network
Connectivity
It
is important to find the fastest Internet connection possible. Since
you are competing with other users for resources in a shared hosting
environment, you should ensure that you have at least T3 connection
that is utilizing less than 50 per cent of available bandwidth.
You
should also consider the following factors before selecting any type
of shared hosting solution for your Web site. By considering these
factors, you will save money in the long run by selecting a solution
that grows with your business.
Purchase
only what you need
Select
a Web hosting solution that corresponds with your business needs. Only
purchase services that your site will require to provide your specific
content. Don't sign up for an all-inclusive account with a hosting
firm if you won't use most of their services. This will unnecessarily
increase your costs.
Select
a scalable solution
Make
sure that your hosting solution can grow as your site grows in complexity.
Ensure that you can upgrade your site to accommodate increased bandwidth
and other demanding resource requirements such as server-side scripting,
database support and multimedia streaming.
Find
prompt tech support
Only
use a host that provides prompt and knowledgeable customer care. A
dependable host should offer 24x7 toll-free technical support rendered
by experienced and professionally trained technicians.
Check
reference
Before
you commit to a particular hosting firm, ask for references. Make sure
to canvass other webmasters running sites with similar specifications.
Browse their Web sites and measure response times at both peak and
non-peak periods. Check www.aplus.net
Watch
billing statements and keep your receipt
Many
hosting firms are notorious for their horrid billing practices. Check
your credit card statements to ensure that you are not being overcharged
or billed at an incorrect frequency. Most purchases occur online, so
make sure to print out your receipt. Most companies will require you
to remit that receipt by fax in order to cancel.
Back
up all your data
Do
not depend on your host to recover any data you publish on the Web.
Most hosting firms are only equipped to recover files in the event
of a system failure. Ensure that you have a copy of any data that you
post to the Web on your own hard drive.
Own
your own domain
Make
sure that the Web host will not hold you hostage to their service by
exercising administrative control over your domain name. Your host
should only be listed as a technical contact. You should exercise administrative
control over the domain name from the point of purchase.
Follow
the expert
Consult
our recommended webmaster resources to find out which hosting companies
get thumbs up from established industry participants. Use the resources
to glean from the experiences of successful industry players before
you spend a cent.
Do
extensive background research.
Find
out whether a host is real or whether it resells hosting solutions.
Also determine what payment processor the host uses to run credit card
transactions. Determine who owns the hosting company and whether they
possess the technical expertise required to run it effectively. All
of these factors impact upon the credibility and reliability of the
host and the services you provide your customers.
Establish
an exit strategy
Always
have a backup plan in case your host goes belly-up or experiences an
unrecoverable failure. Redundancy should always be a priority if you
are running an Internet-based business. Remember that any service outage
can completely compromise your source of income.
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