What can I do if I have lost my FTP password?

Answer by: Kristen Jourdonais, Aplus.Net Knowledge Base Support

If you have lost your FTP password, please contact our Support Department by phone at (888) 301-2516 (toll free) or (858) 410-6900 for international callers, or by email at support@aplus.net. In order to obtain your password, our support representatives will need additional information to verify your identity.  This information includes:

• Your Registration Number
• Your Challenge Answer to the Challenge Question
• The last 4 digits of the Credit Card associated with your account.

If you have lost your Aplus.Net Customer Password, please click here.