The pictures on my website don't show up when I go to the website. How can I make my pictures viewable?

Answer by: Kristen Jourdonais, Aplus.Net Knowledge Base Support

There are several things to check when it comes to troubleshooting the issue of images not showing up on your website.

When using HTML and the <img> tag:

1. Make sure you have uploaded the image to your web space in Binary mode.
2. Make sure the path to the image is correct. For example: If you have uploaded an image called “flowers.jpg” to your /html/images directory, make sure that the IMG tag reads: <img src=”/images/flowers.jpg”>
3. Make sure the image is located somewhere in the HTML directory (or a subdirectory of the HTML directory). Any files or folders in the root “/” will not appear on your webpage.
4. Make sure that the case of the lettering in the image source file name and directory is correct. For example, if it is /images/flowers.jpg: /images/Flowers.jpg, /Images/flowers.jpg and /images/flowers.JPG will not work.

When using web design software (Front page, Dreamweaver, GoLive, Etc.):

1. Make sure that the setup of publishing your items to the web is correct (i.e. the links and image tags in your site are pointing in the right location)
2. Check the html code that the software produces for your page and apply the same rules as mentioned above for the HTML <IMG> tag.

When using Trellix SiteBuilder:

1. Make sure that your image has been uploaded through Trellix’s upload images tool.
2. If the image does not appear, try deleting and re-uploading and adding the picture to your website designed in SiteBuilder.