I have uploaded some images to my site, but they do not appear.

Answer by: Frederique Taillefer, Aplus.Net Knowledge Base Support.

If you have uploaded your pictures, but they do not appear on your website, you will need to check that the picture is being referenced correctly from your website. If it is not referenced correctly, you will see a red “X” instead of your actual pictures. Here’s how you can check:

1. Right-click on the missing picture, then select Properties from the menu.
2. Check what is listed as the Address (URL) for that picture. Example: http://www.domainname.com/images/image.jpg
3. Now go to the File Manager in your control panel by logging in to http://cp.aplus.net using your registration number and password.
4. Look for the image file, and check for the following:
1. Is the name of the image file identical to the name that appears in the image Properties window? Note: File names are case sensitive, therefore if you have named your image file “IMAGE.JPG”, it will not be found if the URL reads “image.jpg”.

To make changes to file names, you can simply click on the Rename icon in the File Manager, and rename the file to match the name that appears in the URL.

2. Is the image file located in the correct directory?

If the file is not located in the correct directory, you can simply move the file by clicking on the Move icon in the File Manager, and then select the directory you wish to move your file to.