How do I know that my account has been closed?

Customers are notified automatically by e-mail (sent to the primary contact listed on the account) when their accounts have been closed.

• If you filled out Aplus.Net’s on-line Cancellation Form at http://design.aplus.net/cancel.html, you should allow 10-14 days for your request to be processed.  Any invoices received during this time should be disregarded – they will be removed from your statement as soon as the cancellation is complete.

• If you sent an e-mail to to close your account, you should also allow 7-10 days for the request to be processed.  You will receive a confirmation e-mail (sent to the sending address of the request) letting you know that your account has been closed.

If you have further questions about account cancellations, please contact Customer Support at or on the phone at (888) 301-2516 / (858) 410-6900 for International callers.