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Question categories:  Mailing List

How do i setup my mailing list so that when i reply to a message, it will go to the list address?

Answer by: Stuart Pierce, Knowledge Base Support

When you receive a message from a mailing list and you hit the ‘Reply’ button in your email client, by default the reply message goes to the specific sender of this message. However, you can easily change this setting, so that replies will go to the list address itself. In this way all subscribers to the list will receive the reply, thus maintaining a flowing conversation among all members. All you need is to edit the rc.custom file found in the mailing list folder.

Important: The instructions below apply to UNIX-based plans only. Windows-based plan owners can connect through FTP to their Email Hosting Server and then continue with step 6.

Here is how to change the Reply-to address of a mailing list using the Aplus.Net Control Panel and the File Manager tool:

  1. Start by logging into the Aplus.Net Control Panel at http://cp.aplus.net using your Registration Number and Customer Password.
  2. Select Websites from the top navigation bar.
  3. Next, select Hosting Domains and click on Manage Hosting Domains.
  4. Select the hosted domain that is associated with the mailing list you’d like to manage.
  5. Click on the File Manager icon.
  6. Then, browse to the mail directory.
  7. Now, locate the mailing list directory. It will be named after the mailing list address up to the ‘@’ sign.

For example, if your mailing list address is thelist@yourdomain.com, the mailing list directory will be named thelist.

  1. Once in the mailing list directory, open the rc.custom file for editing by clicking on the icon.
  2. Finally, find and uncomment the reply_to = "Reply-To: $listaddr" line.

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