How do I make a list of contacts in Web Mail that will automatically surpass my spam filtering settings so that I can receive their messages?

Answer by: Kristen Jourdonais, Aplus.Net Knowledge Base Support

You can set up mail rules in your web mail settings to always place emails from specified contacts into a specified location. 

Note: Please have in mind that these instructions apply to the webmail spam filters only. The spam filters which you can set in the Control Panel have higher priority and will override the message filtering of the webmail.

Here is how:

1. Visit http://mail.yourdomain.com (replacing yourdomain.com with your domain name).
2. Log in with your email address and password.
3. Click on the link labeled Options in the right-side reading panel.
4. Select Message Filters from the list of option.
5. Click on the link labeled New below the drop-down menu to create a new filter setting.
6. In the Match section, select what you would like to filter to monitor for this contact from the drop-down menu. For example, if you want the filter to look at the “From” portion of the email, select From.
7. In the Contains section, specify what the filter is checking for in the option chosen in the last step for the Match section. For example, if you are setting up a filter to watch for emails from ‘johndoe@emailaddress.com’, enter the email address into the Contains field.
8. In the Move To section, select the location you would like to move the message to when the message fits the parameters set in the Match and Contains sections.
9. Click Submit to save this filter.

Note: You can create additional subfolders of INBOX by clicking the "Folders" link from the top navigation bar.

Related links:

• Types of spam filtering for shared hosting plans.
• How do I setup spam filters in the Control Panel?