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Question categories:  Dedicated Servers

how do i configure thunderbird for my dedicated server email accounts?

Answer by: Stuart Pierce, Knowledge Base Support

Important: Please have in mind that the instructions below apply only to Dedicated Server customers. It is assumed that you have the Plesk Control Panel and the email accounts are already created. If not, here is how you can achieve this:

There are two more settings you have to setup in Plesk to ensure that your email account will work properly:

  1. Go to Server >> Mail >> Preferences >> Relaying. Select the authorization is required radio button and then the SMTP check box.
  2. Go to Modules >> Firewall >> Edit Firewall Configuration. If the SMTP (mail sending) server is NOT enabled (green), click on it, then select Allow and click OK. Finally, click Activate.

Here is how to configure the Thunderbird email client to use with email accounts you have created on your Dedicated Server:

1.      Open Thunderbird, and from the Tools menu select Account Settings.

2.      Click the Add Account button.

3.      Select Email Account and click Next.

4.      Enter your name and complete email address and click Next. Please make sure to replace yourdomain.com in all examples below with a domain name you host on your Dedicated Server.

5.      Select POP as type of incoming server. Incoming and Outgoing Server should be: mail.yourdomain.com. Optional: you can replace mail.yourdomain.com with your Dedicated Server IP Address. Click Next.


6.      Enter your complete email address in both the Incoming and Outgoing User Name text fields. Click Next.

7.      Enter a name for this email account and click Next.

8.      You will now see a confirmation screen. If everything is correct, click Finish.

9.      The Outgoing Server (SMTP) Name is mail.yourdomain.com

  • Set the Port to 25.
  • Check the Use name and password box. The User Name is the same as your email address.
  • Select the No radio button for Use secure connection.

10.  Finally, click OK.

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Avoid disaster, update your contact e-mail

Avoid disaster , like losing an important domain name, by always keeping your contact e-mail up to date. We send important messages that you don't want to miss. Go to "My account" --> "My info" --> "e-mail" in this Control Panel to update.

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