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Question categories:  Email

how do i configure mac mail for my aplus.net email accounts?

Answer by: George Kaloyanov, Aplus.Net Knowledge Base Support

Here is how to configure the "Mac OS X Mail" email client to use with your Aplus.Net email accounts

  1. Start by opening up the Macintosh Mail program.
  2. Select the File menu from the top navigation bar, and then select Add Account.

  1. Click on the Account Type pull-down menu and select POP. 
    • In the Account Description field, enter a brief description that will help you quickly identify this e-mail account.
    • In the Full Name field, enter the name you would like your recipients to see in the From field of the e-mails you send.
    • Enter your full e-mail address (including the @example.com suffix) into the Email Address field.
    • Click Continue when ready.

  1. Configre your Incoming Mail Server:
    • Enter your Incoming Mail Server: mail.example.com, where example.com is your actual hosted domain name.
    • In the User Name field, enter your full e-mail address again (including the @example.com suffix).
    • Enter the password for this e-mail account into the Password field.
    • Click Continue when ready.

  1. Make sure the Incoming Mail Security(SSL) is not checked and click Continue
  2. Configure your Outgoing Mail Server:
    • Enter your Outgoing Mail Server: smtp.example.com, where example.com is your actual hosted domain name.
    • Check the Use Authentication checkbox.
    • In the User Name field, enter your full e-mail address again (including the @example.com suffix).
    • Enter the password for this e-mail account into the Password field.
    • Click Continue when ready.


Important: At this point the Mac Mail email client will try to test the Outgoing Mail Server connection. It will definetely fail at this stage as there are further settings which need to be reconfigured. Disregard the warning message and click Continue.
  1. Enable the Use Secure Sockets Layer(SSL) option and make sure the Authentication method is set to PasswordClick Continue when ready.


  1. Double check the configuration settings on the Account Summary window, click Continue and then the final Done button.
  2. Select the Mail menu from the top navigation bar, and then select Preferences...


  1. Select the newly created account from the left panel. On the Account Information screen, click on Server Settings...


  1. Change the Server port number to 465. Click OK when ready.


  1. Your Email Account is now configured. You can use your Mac Mail client to send and receive email messages.

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