How do I cancel my dedicated server with aplus.net?

If you are experiencing problems with your service, please consider calling Aplus.Net Dedicated Server Support before canceling.

The number is toll free: 1-877-577-0677. You can also email escalations@aplus.net - this email address is answered by escalation managers.

Here’s how to cancel your Aplus.Net Dedicated Server:

Start by logging into the Aplus.Net Control Panel at http://cp.aplus.net using your Registration Number and Customer Password.
Select My Account from the top navigation bar. Please have in mind that the My Account tab is active only if you have logged in to the Control Panel using your Registration Number and Customer Password. Any other login type will not work in this case.
Click the Cancel Services icon.
Select the type of service plan(s) you want to cancel.

Read the information on the page and check the box next to I have read and understand the information above. Please have in mind that the cancellation of dedicated services (including but not limited to: collocation, dedicated servers, etc.) requires a 30-day advance notice.
Click the Next button to go to the Service Plan Cancellation page.
Check the boxes located in the Cancel column for the specific dedicated servers you want to cancel.

Click the Proceed with Cancellation button.
Please answer the questions in our cancellation survey. Your feedback is appreciated and allows us to continually improve our services.
Finally, click the Request Cancellation button.

Now, at the Service Plan Cancellation page you will be able to check the status of the cancellation you have submitted. The status could be one of the following:

Pending - the cancellation is still not processed.
Processed - the service plan is already cancelled.
Revoked - you have contacted Customer Care in order to stop the cancellation.