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Here’s
how to cancel your domain name registration:
If you are experiencing problems with your service, please
consider calling Aplus.Net Customer Care before canceling.
The number is toll free: 1-888-301-2516. You can also email escalations@aplus.net – this email address is answered
by escalation managers.
Here’s how to cancel your domain name registration:
- Start
by logging into the Aplus.Net Control Panel at http://cp.aplus.net
using your Registration Number and Customer Password.
- Select
My Account from the top navigation bar. Please
have in mind that the My Account tab is
active only if you have logged in to the Control Panel using
your Registration Number and Customer Password. Any other login
type will not work in this case.
- Click
the Cancel Services icon.
- Select
the type of service plan(s) you want to cancel.
- Read
the information on the page and check the box next to I have read and understand the information
above. Please have in mind that you will be the owner of that domain name until the day
of expiration. It will not be renewed on the expiration day.
- Click
the Next button to go to the Service Plan Cancellation page.
- Check
the boxes located in the Cancel column
for the specific dedicated servers you want to cancel.
- Click the Proceed with Cancellation
button.
- Please
answer the questions in our cancellation survey. Your feedback is appreciated
and allows us to continually improve our services.
- Finally,
click the Request Cancellation button.
Now,
at the Service Plan Cancellation page you
will be able to check the status of the cancellation you have submitted. The
status could be one of the following:
- Pending - the cancellation is still not processed.
- Processed - the service plan is already cancelled.
- Revoked - you have contacted Customer Care in order to stop the
cancellation.
Related
link:
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