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Question categories:  Shared Hosting

how do i enable php on my shared hosting plan?

Answer by: George Kaloyanov, Aplus.Net Knowledge Base Support

PHP4 is enabled by default on the following shared hosting plans:

  • UNIX-Based: Personal Unix, Business Class Unix, Pro Unix, eCommerce Unix

  • WINDOWS-Based: Personal Windows, Business Class Windows, Pro Windows, eCommerce Windows

If you would like to use PHP but your hosting plan is not listed above, please contact our 24/7 Customer Care Department at 1-888-301-2516 (toll free) or at 1-858-410-6900 (for international callers) to upgrade your hosting plan. You can also contact Customer Care by email at or by using our Live Chat tool at http://aplus.net/support.html.

The Business Class Unix, Pro and eCommerce Unix shared hosting plans support PHP5 through custom activation:

I. PHP Version and Settings:

If you have a Unix-based shared hosting plan, you have to create a text file named test.php and upload it in your /html folder. The test.php file must contain a single line with the following PHP code: <?phpinfo()?>

You have to access your test.php file by pointing your browser to “http://yourdomain.com/test.php”. The result page will display the current version and settings of your PHP.

Note: If you have a Windows-based shared hosting plan, you have to upload the test.php file in your /WWWROOT folder.

II. PHP Usage restrictions:

Due to performance reasons, there are certain PHP usage limitations set on our Unix-based shared hosting servers:

  • no more than 4 simultaneous PHP processes per user.
  • 30 seconds maximum execution time for each PHP process.
Note: The limitations are the same for all Unix-based shared hosting plans.

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