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Question categories:  Email

I am using microsoft outlook. how can i make sure that all email messages coming from aplus.net are not considered as spam?


Answer by: George Kaloyanov, Aplus.Net Knowledge Base Support.

Certain email messages might be filtered out by different mailing system as a potential spam. Different mailing systems use different algorithms to evaluate the content and headers of each email message. It happens sometimes that legitimate emails are incorrectly considered as spam. We strongly recommend that you Whitelist all emails coming from Aplus.Net to make sure you do not lose any important messages.

I. Hotmail:

  • Go to your Hotmail Inbox

  • Click on Contacts from the Hotmail navigation bar.

  • Click on Safe List link (left side).

  • Type in “aplus.net” in the entry field (left of center).

  • Click Add.

II. Yahoo! Mail:

  • Go to your Yahoo! Inbox

  • Click on Options (upper right)

  • Click on Filters (center, “Management” column)

  •  Click on Add (left of center)

  • Type in “aplus.net” in the first entry field titled: “From header” – make sure NOT to check the box next to “match case”

  • Put “Inbox” in the “Move the message to” entry field

  • Click on Add Filter (bottom left)

III. Gmail:

  • Go to your Gmail Inbox

  • Go to your Spam folder

  • Check for emails from Aplus.Net

  • If found:

    • Click on the box on the left of the email

    • Click on the Not spam button in the menu bar (top, right of center – next to Delete Forever button)

    • Repeat with other Aplus.Net emails sent from different departments/senders, if applicable.

IV. Microsoft Outlook 2003:

  • Go to your Outlook Inbox

  • Go to your Spam folder

  • Check for emails from Aplus.Net

  •  If found:

    • Select the e-mail by clicking on it ONCE

    • Click on the Not junk button (left of the Reply button on the top navigation bar)

    • A window will pop up that says: “This message will be moved back into the Inbox. Always trust e-mail from ...@aplus.net” with a checked box. Click OK.

    • Repeat with other Aplus.Net emails sent from different departments/senders, if applicable.

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