How can I set up a custom 404 error page?

Answer by: Stuart Pierce, Knowledge Base Support

With the Custom Error Pages tool, you can use custom error pages for popular web server errors. Your customized error page file will be displayed for the specific directory and its subdirectories.

Important: If you have a Windows-based hosting plan, you cannot use the Custom Error Pages tool.

Here’s how it works:

1. Start by logging into the Aplus.Net Control Panel at http://cp.aplus.net using your Registration Number and Customer Password.
2. Select Web Hosting from the top navigation bar.
3. Next, select Hosted Domains and click on Manage Hosted Domains.
4. Now, select the domain name associated with the website that you’d like to create a custom error page at.

Note: If your actual domain name does not yet resolve to Aplus.Net’s servers, you must use your utility domain (yourftpusername.web.aplus.net) that is associated with your Unix-based hosting plan.

5. Click on the Custom Error Pages icon.
6. You’re now ready to start linking your custom error pages. First, select the Server Error type that you’d like to have associated with this page.

7. Choose the website section you'd like to use the Custom Error Page for. You have two options:
1. To use Custom Error Page for your entire website.
2. To use Custom Error Page for a specific website section.

8. Next, under the Select your Custom Error Page section, select the location of your custom error page to be displayed. First, you have to specify the directory, and then to choose the exact custom error page file within that directory.

Note: Your custom error page file has to be already uploaded to the specific directory.

9. Finally, click the Create Custom Error Page button.

Related links:

• How can I create a custom error page for my subdomains?
• HTTP Response Codes.