How can I retrieve my lost Aplus.Net account password?

Answer by: Stuart Pierce, Aplus.Net Knowledge Base Support.

I. Here is how you can retrieve your lost Aplus.Net account password using the Aplus.Net Control Panel:

1. Start by going to the Aplus.Net Control Panel at http://cp.aplus.net.
2. Click the Forgot Password? link.
3. Enter your Registration Number and Email Address in the respective text fields. Please have in mind that the email address should be the same as the one in your personal contact information. 
4. Click the Request Password icon. The account password will be sent to your contact email shortly.
   

II. To retrieve your lost Aplus.Net account password you can also contact the Aplus.Net Customer Support Department. They are available 24/7 by e-mail at or on the phone at 1-888-301-2516 (toll free) or 1-858-410-6900 (for international callers).  In order to obtain your password, you will have to provide some account information to verify your identity.  This information includes:

• Your Registration Number
• Your Challenge Question and Answer
• The last 4 digits of the Credit Card associated with your account.

If your account is a Names4Ever domain registration, you can retrieve your password automatically by clicking here.