HOW CAN I PROCESS THE ORDERS OF MY MIVA MERCHANT STORE?

Answer by: Stuart Pierce, Aplus.Net Knowledge Base Support.

To process an order means that the credit cards of your customers who have ordered something from your store will be charged for a specific amount. With the Rodopi Payment Gateway (RPG) provided by Aplus.Net you have two Charge Methods available:

• Online method - authorizes the credit card when the order is placed and bills that credit card at the same time, if it has been approved.

• Offline method - only performs the credit card authorization and leaves the actual billing to be done when the order is processed.

More details on setting up your Payment Configuration could be found here:

• Miva / RPG Setup and Test

Before you process your orders, you need to put them in a batch. Please read the instructions below to find out how to create a batch and process the orders.

Important: The following screenshots and instructions apply to Unix-based, eCommerce plans using Miva 5.

I. CREATE A BATCH:

1. Login into your Miva Admin Panel at http://yourdomain.com/mm5/admin.mvc using the Main FTP Username and FTP Password of your ePro shared hosting plan.

Note: If you are in the Simple Administration mode, switch to Advanced Administration mode.

2. Expand the Stores menu.

3. Expand your Miva Store.

4. Then, expand Order Processing.

5. Click on Create Batch from the Order Processing menu.

6. Enter a name for the batch in the Batch Name text field and click on Create.

II. PROCESS THE ORDERS:

The newly created batch will contain all previously un-batched orders. You will see it in the Order Processing menu (in our example it is called “December 05”).

Now, you are ready to process the orders:

7. Expand the batch you are going to process.

8. Click on Process Orders.

Note: You will be prompted for your pass phrase, if encryption is enabled.

9. Select the orders you wish to process by checking the appropriate checkbox(es).
10. Now, you have two options available:

• If you have chosen the Online charging method during the Payment Configuration setup, the credit card was already charged when the order was placed, and there is no difference, if you click the Process or Mark Processed buttons.  

• If you have chosen the Offline charging method, click Process to charge the corresponding credit card. Click Mark Processed only to mark the order as processed with a check (use this button, if you have already charged the credit card in some other way, such as phone or terminal).

Related Links:

• How do I add a category to my Miva Merchant Store?
• How do I add a product to my Miva Merchant Store?
• How do I assign products to a specific category of my Miva Merchant Store?
• How do I add/change the full-sized and thumbnail images of a Miva Store product?
• How do I manage the welcome message of my Miva Merchant Store?
• How can I add encryption to the orders of my Miva Store?
• How can I process the orders of my Miva Merchant Store?
• How can I configure my Miva Store to use the Rodopi Payment Gateway (RPG)?

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