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Question categories:  Email

How can I forward incoming mail to another existing e-mail?


Answer by: Andy Hickl, Aplus.Net Knowledge Base Support

E-mail Forwarders automatically transfer e-mail messages from one designated address to any other existing e-mail box. For example, you could use an E-mail Forwarder to ensure that messages sent to would be automatically delivered to .

If you convert an E-mail box to an e-mail forwarder, you will lose all of the messages stored on the server for that account. E-mail Forwarders are not associated with any disk space on your server - they function only as rules that move messages from one destination to another.

Note: The Aplus.Net Web Control Panel will not allow you to create two e-mail objects (boxes, forwarders, lists, or groups) that have the same username. If you try to create an e-mail forwarder that has the same name as an e-mail account, the Control Panel will return an error message. To create an e-mail forwarder that has the same name as an e-mail account, you must either 1) use the Convert to E-mail Forwarder tool or 2) manually delete the e-mail box and then create a new e-mail forwarder with the same name.

Here’s how to create an E-mail Forwarder from an existing email box:

  1. Start by logging into the Aplus.Net Web Control Panel at http://cp.aplus.net using your Registration Number and Customer Password.

  2. Select Emails from the top navigation bar.

  3. Next, select Email Boxes and click on Manage Email Boxes.

  4. Click on the e-mail account that you’d like to convert.

  5. Select the Convert to Email Forwarder icon.

  6. Enter the e-mail address that you’d like to forward to into the Forward-to Address text field.

  7. Click Create to convert to a forwarder. Click Cancel to escape.

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