Glossary of LIveStats 6.2 statistics terms.

Statistics for Aplus.Net’s Windows-based shared hosting plans are available:

• Through the control panel for eCommerce Windows and Pro Windows plans:
1. Start by logging into the Aplus.Net Control Panel at http://cp.aplus.net using your Registration Number and Customer Password.
2. Select Web Hosting from the top navigation bar.
3. Next, select Hosted Domains and click on Manage Hosted Domains.
4. Now, select the hosted domain that you’d like to manage.
5. Click on the Marketing tab.
6. Finally, select the View Your Website statistics icon.
• Via http://webstats.abac.com for Seniors, Bachelors, and Masters plans:
1. In the Server ID field, enter only the domain name, without www. or the domain designation (i.e. www.aplus.net would be aplus)
2. Leave the username/password fields blank.

LiveStats 6.2 Glossary (Statistics for Windows-based hosting plans)

• Traffic / Activity

Download: A hit or request for an element considered to be a downloadable file. Downloadable files are set in the configuration of a Virtual Server, in the Global Admin.

Hit: A hit is any request made on the web server. This includes page views, requests for images and requests for downloadable files.

Page View: A hit or request for an element considered to be a page element. Page elements are set in the configuration of a Virtual Server, in the Global Admin.

Page View Errors: A hit or request for an element considered to be a page element that was not successful.

Session: The term 'session' is sometimes used instead of the more popular 'Visit'. LiveStats 6 no longer uses the term 'session'. This is done not only to conform to the industry standard, but to point out that 'visits' have an administrator-customizable time-out, which was not available in 'sessions'.

Visit: A group of transactions between an IP address and the web server. The default visit expires after 15 minutes of inactivity, but this timeout can be customized.

Visitor: Someone who has initiated a 'Visit' on the web site.

Watch: A component of the LiveStats set up by the Site Administrator that will keep track of activity occurring on the web site that meets certain criteria.

• Visitor / Session Information

Browser Tag: When a web browser makes a request, it identifies itself with it's browser tag. This allows the web server to serve content that is compatible with the specific type of web browser, if such content is available. It also allows statistics about what browser and operating system different visitors are using.

Corporate Identity: Identity associated with the class C of the IP address. Looked up through the American Registry of Internet Numbers (ARIN) or the Réseaux IP Européens (RIPE) or Asia Pacific Network Information Center (APNIC).

Entry Point: The first page viewed in a visit. If the visit makes no page requests, there will be no entry point. This could occur if the visitor only needed to download a specific file, or certain images.

Exit Point: The last page viewed in a visit. If the visit makes no page requests, there will be no exit point.

Geographic Origin: Location associated with the organization that owns the class C of the IP address. Looked up through ARIN or RIPE or APNIC.

Machine Name: (Reverse DNS, Machine ID, and Domain Name) The 'friendly' name associated with the IP address. LiveStats reads the IP address from the log files and translates this into a machine name using the local DNS.

OS or Operating System: The program that tells a computer how to work. DOS or Windows 2000 are operating system, just as MacOS X and Linux are. The web browser tells the web server what OS it is using so that the web server can provide more appropriate information.

Referrer: The other site or page that was visited immediately prior to the start of the visit on this web site, provided that the other site or page provided a link to this web site, and that the web browser gave this information to the web server.

Time Spent: Number of seconds between the first and last request of a visit. Until a visit times out, the Time Spent will be inflated.

Timeout: The maximum duration of inactivity during a visit. If no requests are made from the visitor within the timeout, the visit is considered closed. If the visitor resumes activity on the web site, a new visit will be counted.

Viewed once: If a page is the only page viewed in a visit, it is a 'Viewed Once' page. Visits that make more than or less than one page view will not create any 'Viewed Once' pages.

• Addressing / Getting Places

Directory: A means of organizing information in a hierarchical system. Directories can be called 'folders'.

DNS or Domain Name Service: A service that relates IP Addresses and Domain Names. A web browser will contact a DNS to translate the domain name provided by the user into the IP address needed to navigate the Internet. LiveStats contacts a DNS to do the reverse translation - to find out the domain name of the IP address that is visiting.

IP Address: The unique number that identifies a computer (known as a host) on the Internet. An IP address (IPv4) is a 32 digit binary number, but is usually displayed as 4 numbers from 0 to 255, separated by dots. Since there can only be just over 4 billion IP addresses with the current IP address system, the IETF and other influential organizations are developing IPv6, which will have many magnitudes more addresses.

Relative URL: Portion of the URL that occurs after the top level domain, and can be divided into a URI-Stem and URI-Query.

URL: A Uniform Resource Locator (URL) is the address of a file or resource accessible on the Internet. URLs displayed by Statistics Server are most often HTML pages or downloadable files, but can also be gifs and other files in the Page Reports.

Web Browser: A program used to view HTML files and other content over an HTTP connection with a web server.

• Internet / Technology

Bandwidth: The amount of data requested from the Web Server that the LiveStats software is watching.

bit: Either a 1 or a 0 (indicating 'on' or 'off'), a 'bit' is the smallest unit of data on a computer. Abbreviated as 'b'. Bits are usually used to measure bandwidth, while bytes are usually used to measure storage.

byte: A convenient grouping of bits, a 'byte' is generally eight bits. This is sufficient to have a different byte represent a different letter in the alphabet, and more. Usually used to measure storage capacity.

Kilobyte: A kilobyte is either 1000 or 1024 bytes, depending on the official source. LiveStats counts size in increments of 1024. A kilobyte is 1024 bytes, and is abbreviated as KB.

Megabyte: A megabyte is either 1000 or 1024 kilobytes, depending on the official source. LiveStats counts size in increments of 1024. A megabyte is 1024 kilobytes and is abbreviated as MB.

Browser (Web Browser): A program used to view HTML files and other content over an HTTP connection with a web server.

FTP or File Transfer Protocol: A protocol sometimes used for transferring files. Some newer web browsers will seamlessly transfer files over FTP or HTTP.

HTML or HyperText Markup Language: An HTML file is a map for a web browser. It provides basic text, and includes instructions about which images are needed, where they go, the formatting for text and tables, and so on.

HTTP or HyperText Transfer Protocol: The protocol used by a web browser to communicate with a web server. Originally only text files were transferred, but HTTP has been extended to support images, movies, applications and other documents. Large files are still sometimes transferred by FTP.

Java: A special programming language used to create small programs that run on most computers. A Java program (applet) runs in a special 'Virtual Machine' set up by a web browser, allowing enhanced features to be embedded into a web page. LiveStats uses Java applets to generate the graphs in the report interface.

JavaScript: A programming language that looks a lot like Java but is not Java. JavaScript is used directly in web pages to provide dynamic

Search Engine: Search Engine is used to describe the dynamic search component of a web index. Often, these web indexes include a directory that can be browsed which will contain some of the same information as the search component.

Server Time: Time as recorded by the computer on which LiveStats Server is installed.

TCP/IP: TCP/IP is used to describe a suite of protocols enabling the flow of information on the Internet. Separately, TCP is the Transmission Control Protocol and IP is the Internet Protocol.

Virtual Server: LiveStats uses this term to refer to a set of statistics for a particular web site.

Web Server: Used to describe both the machine and the program responsible for responding to web browsers with the content they are requesting. Web servers generate log files that the LiveStats reads to generate reports.

Web Site: A collection of HTML files and images that are served up by a web server on a specific IP address or domain name. Other files may also be part of the web site, like downloadable games or documents. The web site may also be just a specific directory on the IP address or domain name.

• Server / Admin terms

LAN: (Local Area Network) A data communications system that lies within a limited spatial area, has a specific user group, has a specific topology, and is not a public switched telecommunications network, but may be connected to one. LANs are usually restricted to relatively small areas, such as rooms, buildings, ships, and aircraft. LANs are not subject to public telecommunications regulations.

UNC: The Universal/Uniform Naming Convention (UNC) is a way to identify a shared file in a computer without having to specify (or know) the storage device it is on. UNC can be used instead of the local naming system. In Windows NT the UNC name format is "\\servername\sharename\path\filename"